Technical Support Centre
In order to streamline technical support requests and better serve you, we utilise a knowledgebase and support ticket system. If you are encountering an issue with our facilities and services, first check the Knowledgebase for a possible solution. If the information there doesn't help solve your issue, please open a new ticket. Every ticket is assigned a unique number which you can use to track the progress and responses online.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.