Technical Support Centre

In order to streamline technical support requests and better serve you, we utilise a knowledgebase and support ticket system.  If you are encountering an issue with our facilities and services, first check the Knowledgebase for a possible solution.  If the information there doesn't help solve your issue, please open a new ticket.  Every ticket is assigned a unique number which you can use to track the progress and responses online.

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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