Frequently Asked Question

I've not enrolled with the self-service password portal and I have forgotten my password. How do I reset it?
Last Updated 3 years ago

Technical staff will need to reset your password manually.  

Please open a new ticket via this support centre (under the 'Spirit Studios user accounts' topic), providing your name, your student ID number and an email address we can contact you with.

We'll be in touch with your new temporary password shortly.  As soon as you have received your temporary password, please enrol with the self-service password portal so you change your password in the future.

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